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Hostys Privacy Policy

Welcome to Hostys (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you use our hosting services and any related products or services provided by Hostys (collectively, the “Services”).

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our Services.

1. Information We Collect

1.1. Information You Provide

When you sign up for our Services, we collect personal information such as your name, email address, billing information, and contact details.

1.2. Information We Collect Automatically

We may collect technical information about your use of our Services, including your IP address, device information, and usage data.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and maintain our Services.
  • To process payments and invoices.
  • To communicate with you about your account and our Services.
  • To improve our Services and develop new features.
  • To comply with legal obligations.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service providers who assist us in delivering our Services.
  • Law enforcement or government authorities when required by law.
  • Third parties when you consent to such sharing.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices

  • You can access, correct, or delete your personal information by contacting us.
  • You can opt out of marketing communications by following the instructions in our emails.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and collect information about your usage patterns. You can manage your cookie preferences through your browser settings.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes, and the latest version will be posted on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@hostys.com.au, and our team will respond promptly with solutions and guidance. You can also reach us by phone at 1300 362 935.